Frequently Asked Questions

Order Questions

Common questions about ordering our products

How long will it take for my order to arrive?

How do you pack my order?

I ordered your pretzels and I don't like them/there is something wrong, can I return them?

I made an accident in my order, what should I do?

Do you ship Internationally?

Do you ship to Canada?

Ingredient Information

Learn more about our ingredients

What is Cassava/Cassava Flour?

Is your Palm Oil sustainable?

How do you choose your ingredients?

Allergen and Dietary Information

Information about allergens and dietary considerations

Are your products Gluten Free?

Are your products Grain Free?

Are your products Organic?

Are your products NON-GMO?

Do your products contain Tree Nuts?

Do your products contain Peanuts?

Are your products Vegan?

Are your products Dairy Free?

Are your products Sesame Free?

Are your products Soy Free?

Are your products Kosher?

Are your products Paleo?

Are your products Sugar Free?

Are your products MSG Free?

Storage Instructions

How to store your pretzels

How should I store my pretzels?

What is the shelf life of my pretzels?